Our guests' safety and enjoyment of their stay is very important to all Stronghold staff. Please review the basic policies and discuss any concerns with the Reservation Coordinator when planning your event.

General Policies

Smoking is not permitted in any building, in the woods, or the trails. Stronghold provides a smoke-free environment in all buildings. Those who smoke should be at least 15 feet from an entrance or window of our buildings and use the outside receptacles for disposal. Violation of this policy will result in a $200 cleaning fee and/or additional damage charges.
Alcoholic beverages and illegal drugs are prohibited at Stronghold. Evidence of use by individuals or groups will result in expulsion from the property and cancellation of the contract. No refunds will be issued.
Possession of firearms, hunting, and trapping are prohibited.
Quiet time is observed after 11pm. Retreat and conference programs often include recreational time, however, hours of rest for all guests and staff are essential. At 11pm all guests are expected to be in their own facilities. Any exceptions must be negotiated in advance. Stronghold reserves the right to terminate a gorup's contract and visit in the event of late night disturbances. No refunds will be issued.
Pets are not allowed in any Stronghold building. Assistance animals are allowed and must be registered with the host. Violation of this policy will result in a $200 cleaning fee and/or additional damage charges.

Before You Arrive

The final count: You must notify the Reservation Coordinator 10 days prior to the start of your event of the final number of participants. That will be the number billed to the group unless actual attendance increases. For meals, you will also need to notify us of any individual that requests a special diet. Meals will be prepared for the number of participants that are recorded on the contract at 10 days prior to the event.
Linen service: Linens are not provided (except in Heritage Lodge) but may be rented at a cost of $8 per set with 10 days advance notice. Linens consist of 2 flat sheets and one pillow case, bath towel, hand towel, and washcloth.
Special equipment and areas: If you require special equipment (easels, lecterns, projector, pa system, etc.) please request these items at least 10 days in advance. If you would like to use one of the common areas (large field, fire circle, etc.) please request these locations at least 10 days in advance.

Checking In

Please report to the Brubaker Building promptly at the check-in time on your contract. If available, please provide us with a cell phone number where you can be reached during your stay as well as a number for an off-site emergency contact.

Meal Times

Meals are served in the Brubaker dining room at 8am, 12:15pm, and 5:30pm. Please make sure your group arrives promptly at meal times. Food is served cafeteria style. Special diets are accommodated as much as possible.
Alternate Meal forms can be found on the Forms page.

Chaperone Policy

Youth/children (18 years of age or younger) must always be within sight or sound of an adult. Youth groups with members of both genders should have adult chaperones of both genders. All groups should have at least 2 adults and a minimum of 1:8 adult to youth/child ratio.
Stronghold strongly encourages each group to have a written child protection policy.

Challenge Courses

Initiatives Course and Leap of Faith participants must be 9 years or older. High Ropes Course participants must be at least 13 years old.

There is a 6 person minimum for Challenge Courses. Groups with over 20 participants may be split into two sessions.

All Challenge Course participants must have fully completed the Stronghold Assumption of Risk and Waiver of All Liability Claims form before participating in any challenge course activity. There will be no exceptions to this requirement. Participants under 18 must also have a parent's signature on the form. Participants are encouraged to bring water.
Stronghold Risk and Waiver form can be found on the Forms page.

Checking Out

Check out time is 2pm unless prior arrangements have been made. Extended hours will be charged to the group's bill. Keys are to be turned in to the host at Brubaker Center when your group is ready to leave. Failure to return the key will result in a $75 fee.

Damages

Damages to buildings and/or equipment will be charged to the group responsible based on material and labor costs for repairs and/or replacement.